Terms & Conditions

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Credit Card Security

All personal, payment & credit card details are processed by PayPal. PayPal protects your financial information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is not shared with the merchant. Once your payment is complete, you will be emailed a receipt for this transaction.

PLEASE NOTE YOUR CREDIT CARD DETAILS ARE NEVER STORED

Delivery Information

Whilst we endeavour to process and mail out your order within 5 working days, please allow up to 28 days for your order to reach you.

PLEASE NOTE WE ONLY SHIP WITHIN THE UNITED KINGDOM.

Returns Policy

Please note that due to hygiene and the personal nature of some items we will only provide refunds on unopened products.

If you wish to return any unopened NETSARK products within 14 days of purchase please print out and fill in a returns form and send this, along with the un-used products to be returned, to :-

NetSark
Mail Order Department
Unit 3 Angel Court
Burley Road
Leeds
LS3 1BS

Click here to download a returns form

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed or phoned with the option to cancel your order if you would rather not wait.